2002 Solid Waste & Recycling Symposium Sept. 11-12, Fargo, ND Co-sponsored by the North Dakota Division of Community Services, and the North Dakota Department of Health THIS SYMPOSIUM IS COMPLETE FOR 2002, CLICK HERE FOR PHOTOS FROM THE EVENT.   Attendees The registration rate for NDSWMA members is $100.00.  Non-member rate: $125.00.  If you are interested in becoming a member, click here.  Rates include seminars, meals and tours.  Call (701) 298-6944 for a registration form and more information.   Exhibitors The registration rate is $300.  Rates include attendance (seminars and meals) for up to three people, booth space, and a one-year NDSWMA membership.  If you cannot make it, and are interested in getting your information out to all attendees, you can "Stuff your Stuff" for $100 (brochures must be received by Mon., Sept. 2nd).  Call (701) 298-6944 for a registration form and more information.  Hotel Information A block of rooms is reserved until August 17th at the Radisson in Fargo.  Rates: $55.00 + tax (regular block rate), $45.00 + tax (state gov't rate within block, must have State ID).  Reservations: (701) 232-7363; fax: (701) 298-9134.  Please make sure to ask for the ND Solid Waste & Recycling Symposium block of rooms to get these rates by August 17th.; discount will not apply after this date.   Agenda Tuesday, September 10th - SCHEDULE OF EVENTS 12:00-9:00 p.m. Exhibitor Set-Up, 3rd floor, Radisson, Fargo 1:00 p.m. 5th Annual NDSWMA Golf Tournament & Steak Dinner, Edgewood Golf Course (Shotgun Start, $50) 7-9:00 p.m. Attendee Registration, 3rd floor 9:00 p.m. Board of Directors Meeting (Members Welcome) Wednesday, September 11th - SCHEDULE OF EVENTS 7:30 a.m. Exhibit Hall Opens, Exhibitor-Sponsored Continental Breakfast, Attendee Registration 8:00 a.m. Welcome: Rick Gillund, NDSWMA President, Bruce Furness, Mayor of Fargo (tentative) & D. Wayne Kern, ND Dept. of Health 8:15 a.m. Vendor Introductions 9:00 a.m. Breakout Sessions Solid Waste Track Moderator: Tom Beauchamp Recycling Track Moderator: Kent Belland "Department Updates" – ND Dept. of Health "Mill Supply & Commodity Markets" – Lee Cornell, Firstar Fiber Corp. "Locating Funding: Grant Opportunities" – Cher Hersrud, Resource Center "Project H.E.R.O. – Recycling Clearinghouse for Unused Medical Supplies" – Deanna Micheli 10:00 a.m. Vendor Break - Sponsored by Swanston Equipment, Fargo 10:30 a.m. Breakout Sessions Solid Waste Track Moderator: TBA   Recycling Track Moderator: Renae Beeter Appliances & Problem Components: Hands On" Kevin Solie, ND Dept. of Health, 1 hr. "Contracting for Services: Procurement Issues" – Mary Chamberlain, R.W. Beck "Biosolids Management Services" Mitch Okerstrom, Fergus Falls Power & Pump (30 min.) "Locating Funding: Grant Opportunities" – Cher Hersrud, Resource Center 12:00 Luncheon Speaker: "Humor That Stress" Ann Dolence, The Leisure Connection Introduction of Luncheon Speaker, Joe Murphy, ND Division of Community Services 1:30 p.m. Breakout Sessions – Roundtable Discussions (45 min. each) Solid Waste Track Moderator: Rick Gillund Recycling Track Moderator: Mary Aldrich "Contracting for Services: Procurement Issues" – Mary Chamberlain, R.W. Beck           Vendor Break Points of Discussion: Policy Framework, Procurement Issues & Process, Process Pitfalls & Case Studies Bud McGrath, CU-Business Adv. Center Env. Bus. Assistance Program          Vendor Break Points of Discussion: Business assistance, market development services, entrepreneurs, recycling industry Vendor Break – Sponsored by Olympic Sales, Fargo 3:00 p.m. Tours: Case New Holland Assembly Plant, City of Fargo Landfill (gas collection system, air curtain destructor, compost site) & HHW Facility 5:00 p.m. Visit with Vendors & Silent Auction, Social Hour, Cash Bar 6:00 p.m. Dinner & Awards (Leadership, Scholarship & Vendor Awards) 7:00 p.m. Entertainment – Co-Sponsored by Waste Management, Inc. Thursday, September 12th - SCHEDULE OF EVENTS 7:30 a.m. Exhibitor-Sponsored Hot Breakfast Buffet 8:30 a.m. Landy Chase, Landy Chase, Inc., Introduction by Mary Aldrich, NDSWMA Board of Directors, Customer Service, Sales, Establishing Business Relationships, and More 9:30 a.m. Vendor Break – Sponsored by Energy Laboratories, WY 9:45 a.m. Landy Chase (continued) 10:45 a.m. Vendor Break – Sponsored by Energy Laboratories, WY 11:00 a.m. Landy Chase (continued) 12:00 Exhibitor-Sponsored Luncheon & NDSWMA Business Meeting 1:15 p.m. Closing & Cash Drawings – MUST BE PRESENT TO WIN! Symposium Ends; NDSWMA Board of Directors Meeting immediately following Landy Chase, MBA, CSE, CSP, Keynote Speaker: Ready to "deliver" to your customers? Landy Chase, national speaker on professional sales and marketing skills, is dynamic and offers unique ideas on developing and expanding productive client relationships. His experience as a National Sales Trainer for a two-billion-dollar corporation and experience as a regional manager for both small and major account sales teams has earned him a top reputation for delivering maximum audience value.   The Value of Effective Communication: Interpersonal Skills for Business Success Peddler or Business Partner: Fundamentals of Sales and Customer Service Value vs Price: How to Boost Value Perception Within Your Market How to Handle Customer Complaints Effectively How to Successfully Sell Your Ideas Within Your Organization Summary: Key Attributes of Successful Service Providers Ann Dolence, Keynote Speaker: The keynote for Wednesday’s luncheon "Humor that Stress," features Ann Dolence of The Leisure Connection.  Ann has spent 15 years as a certified recreation therapist, and is also a trainer, author and video producer of educational wellness materials. Learn how humor and laughter is healthy for us physically, mentally and emotionally; realize that laughter and humor increase creativity. Ann states, "There can be a lot of stress in the workplace so let’s laugh and see, feel and hear how humor remedies that stress." This information is provided by the NDSWRA as a public service and is not an endorsement of specific businesses or organizations.

North Dakota Solid Waste and Recycling Association